FAQs

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Q: Can I access information online about my loan?

Yes, dial *876# and follow instructions. (Please note that standard SMS/call rates charged by your mobile service provider may apply). You can get information on the account status at any time of the day and night. This service is accessible through the phone number that was registered in our system during the loan application. Remember to visit our branch to update your contact in case you change your contact information.

Applicable to: Kenya
Watu Boda
Loan Application

Q: Can I apply for a logbook loan if I am self-employed?

Yes you can apply, as long as you are the sole legal owner of the vehicle to secure the loan.

Applicable to: Kenya
Watu Gari
Logbook Loan

Q: Can I clear my loan before the maturity date?

Yes, one is allowed to make a one-off bulk repayment to clear the loan. This comes with a waiver on the outstanding interest amount.

Applicable to: Kenya
Watu Boda
Loan Application

Q: Can I clear my loan before the maturity date?

Yes, one can make a one-off bulk repayment to clear the loan. This comes with a waiver on the outstanding interest amount.

Applicable to: Kenya
Watu Gari
Loan Application

Q: Can I sell the Vehicle?

Before the loan on the Vehicle is paid in full, you cannot sell it without the prior written consent of Watu.

Applicable to: Kenya
Watu Boda
Loan Application

Q: Can I sell the vehicle?

Before the loan on the vehicle is paid in full, you cannot sell it without the prior written consent of Watu Gari.

Applicable to: Kenya
Watu Gari
Loan Payments

Q: Do I own the Vehicle?

During the loan repayment period you are the economic owner of the Vehicle. You can use the Vehicle to generate income, but it also serves as security for the loan. You will become legal owner of the Vehicle only after your loan is paid in full.

Applicable to: Kenya
Watu Boda
Loan Application

Q: Do I own the vehicle?

During the loan repayment period you are the economic owneer of the vehicle. You can use the vehicle for your legal economic or personal needs, but it also serves as security for the loan. You will become the legal owner of the vehicle only after yur loan is paid in full.

Applicable to: Kenya
Watu Gari
Loan Application

Q: Do you offer logbook loans for older cars?

The age limit is 14 years for private vehicles and 11 years for commercial vehicles

Applicable to: Kenya
Watu Gari
Logbook Loan

Q: How do I make monthly payments?

You can make these payments via M-PESA to the Paybill number provided by Watu Gari.
Go to M-Pesa
Select Lipa na M-Pesa
Select Paybill
Enter Business No. 4073003
Enter Account No. {Client ID number}
Enter Amount
Enter your M-Pesa PIN and click OK/Proceed

Bank payments can be made via our registered bank account:
Our bank Account details:
Bank : I&M bank
Branch : Nyali
Account No. : 01403264681251

*Ensure you notify us upon any bank deposit for verification and loan update.

Applicable to: Kenya
Watu Gari
Loan Application